Client care
Belvoq is small on purpose. Whatever you write here reaches the people who make the products, not a queue.
Create an account to write to us
It takes a moment and it costs nothing. Your conversations, your orders and your addresses then sit in one place, and whatever you write reaches us directly rather than an inbox that anyone might be reading.
It is simply how we look after you properly.
Your order
Send us your order number and we will follow it from our end. Delivery is complimentary within the European Union, and the rate for anywhere else is shown in the basket before you pay. The details are on the Shipping and Returns page.
Changing your mind
You have fourteen days, and no explanation is required. Write to us first and we will make the return straightforward. The full conditions are on the Right of Withdrawal page.
Press and partnerships
Tell us what you have in mind and who you are writing on behalf of. We answer every serious enquiry.
